Service Category enables you to classify the service that you want to group to track in your content. You can organize Service as follow.
A reader writes: I am the “lead” of a customer service team (not in a supervisory or managerial role; I report to the manager, but report to her with ideas, problems and how reps are performing) of a company that provides services to older senior citizens. Part of our training is to teach our reps…
It’s five answers to five questions. Here we go 1. My manager thinks I accepted a job but I didn’t and I don’t want it I’ve been contracted your manager with a company for about five months now. A couple of weeks back, my supervisor brought up a possible position and I said that I…
Hanging out with them at the nearest bar after work is one way. But it’s hardly the most professional Co-Workers. Here are 3 things you can do to build relationships with colleagues that will maintain your on-the-job image and promote your career growth. 1. Offer Your Help. Working together on a project will offer numerous…
Unless you’re a superhuman, sooner or later you will make a mistake at work. Here are 3 strategies for damage control that won’t make you look even worse to co-workers and supervisors. They may even make you look better! 1. You did it, Now admit it. The absolute worst thing you can do is to…
You may think you’re getting by reputation at work just fine. No one has complained, am I correct? But if you are consistently passed over for significant projects or promotions, it may be time to consider yourself from the perspective of your co-workers. Here are 5 bad habits you might fall into without even realizing…
You already use the Internet to find potential employers, but did you know that you can also use it to help them find you? These strategies will keep you from getting lost in the shuffle. 1. Complete and/or update all your social media profiles. This may seem obvious, but you wouldn’t be the first…
You’ve already heard the most common recommendations: questions that are really designed to show the hiring manager what a great candidate you are. And you should definitely include them. But there’s another great way to build rapport with your interviewer: change the focus from your skills and goals to the company’s needs and wants. These…
When you’re interviewing, you will be asked why you left or are going to leave your job. Here are interview questions, along with sample answers, related to leaving your job, getting fired, and what you have been doing if you’re not currently employed. One of the questions that is typically asked in an interview is…
It’s important to be prepared to respond effectively to the interview questions that employers typically ask at job interviews. Since these questions are so common, hiring managers will expect you to be able to answer them smoothly and without hesitation. You don’t need to memorize an answer, but do think about what you’re going to…
Rosen says the maximum attention span these days is about 15 minutes. Do you have trouble staying focused?If tasks that should take 30 minutes take you an hour to complete, or if you constantly find yourself looking at your phone or checking your Facebook throughout the day, the answer is probably yes. Larry Rosen, Ph.D.,…